Frequently Asked Questions

Here is a list of our most frequently asked questions

  • Q: Will Cardboard work with my phone?
    Answer

    Cardboard works with most modern Android and iOS phones. Phones need to be running Android 4.1 (Jelly Bean) or above

  • Q: Can I use cardboard even if I wear glasses?
    Answer

    Yes. You may want to cut flaps into both sides of the viewer. There’s a fold line pre-cut into both sides of the viewer to make this easier.

  • Q: How do I start using the app?
    Answer

    If possible, connect to Wi-Fi so you are not using your carrier’s data plan as this app will consume a large amount of data. Click the icon on your phone to start the app. Place your phone into you vr head set as instructed by your make and models instructions that came with your vr headset. Once the app is running and your phone is secured in your vr headset, hold the vr headset up to your eyes so you can view through the lenses at your phone with the center of the vr headset resting against your forehead.

  • Q: Why does everything look blurry?
    Answer

    You may need to slightly shift your vr headset up or down to change your center of vision through the lenses. You will notice when you are aligned properly as the screen will become very clear.

  • Q: How do I center my field of view?
    Answer

    Look down while wearing your vr headset. You will notice three icons and a selection dot. The center icon should look like a target. Position the selection dot over the target icon. Use a finger on your right hand to press down the button at the top of your vr headset. You will be asked to look forward and then press the button again. This will re-set your field of view so that you are now oriented properly.

  • Q: How do I enter an event production?
    Answer

    When in the lobby you will see a selection cursor in the center of your field of view. Look around and place the selection cursor over the event. Use a finger on your right hand to press down the button at the top of your vr headset. You will then enter the event.

  • Q: How do I leave an event?
    Answer

    Look down while wearing your vr headset. You will notice three icons and a selection dot. The left icon should look like a house. Position the selection dot over the home icon. Use a finger on your right hand to press down the button at the top of your vr headset. You will be taken back to the lobby area where you can select other events to view.

  • Q: Can I stop or pause an event?
    Answer

    Yes. Look down while wearing your vr headset. You will notice three icons and a selection dot. The right icon should look like a play / pause button. Position the selection dot over the play/ pause icon. Use a finger on your right hand to press down the button at the top of your vr headset. Depending on the current state, pressing the button will either pause or play the event you are currently viewing.

  • Q: I have other questions that I don’t see listed here. How can I find the answers?
    Answer

    Please feel free to contact us at any time at info@vantage.tv with any questions or concerns. We would be happy to answer your questions as well as add your question here for other to review.